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#1 Rusty Fox [ 3 0 ] : 2018-07-14 12:10:43
The Universal Postal Union seems to be totally uncaring about the illegal practice of the Philippines Postal Corporation in charging a fee for any item bearing a CN22 or CN23.

The fee they charge is 112 PHP, or about $2.10 USD, and often exceeds the value of, for example, a packet of seeds from China with a value of $0.20 and 'free shipping' from AliExpress.

When I contacted the Philippines Postal Corporation with my complaint it was ignored.  I contacted an agency which is charged with ensuring all Government and semi-Government bodies act correctly.  They directed the Postmaster General and CEO to answer me.  This was also ignored.  After three attempts by this body, I received a non-reply (a response that ignored my complaint).  So I escalated to the President's Hotline, who also directed the Postmaster General and CEO to answer me.  This time my complaint was actually addressed, but with a denial that such a charge was illegal.  He claimed that he was charging the fee under 'legislation of the Philippines Postal Corporation' and with the permission of the UPU, but did not substantiate these claims in any way.

I sent by email a detailed letter, with copies of all correspondence and internal PHLPost Memos to the UPU over a month ago.  They have not even acknowledged receipt of the email.  I also asked the UPU on their Facebook page if they answer correspondence.  That question was not published on their Facebook page, and remains unanswered also.

How does one get the UPU to actually do their job, instead of lobbying for housing for immigrants and all of the other non-postal related activities they proudly display on their website and Facebook page?

Thanks in advance.
#2 EBAY_SELLER_KZ [ 1049 68 ] : 2018-07-28 20:04:28
#12467 Rusty Fox [ 3 0 ]
The Universal Postal Union seems to be totally uncaring about the illegal practice of the Philippines Postal Corporation in charging a fee for any item bearing a CN22 or CN23.

The fee they charge is 112 PHP, or about $2.10 USD, and often exceeds the value of, for example, a packet of seeds from China with a value of $0.20 and 'free shipping' from AliExpress.

When I contacted the Philippines Postal Corporation with my complaint it was ignored.  I contacted an agency which is charged with ensuring all Government and semi-Government bodies act correctly.  They directed the Postmaster General and CEO to answer me.  This was also ignored.  After three attempts by this body, I received a non-reply (a response that ignored my complaint).  So I escalated to the President's Hotline, who also directed the Postmaster General and CEO to answer me.  This time my complaint was actually addressed, but with a denial that such a charge was illegal.  He claimed that he was charging the fee under 'legislation of the Philippines Postal Corporation' and with the permission of the UPU, but did not substantiate these claims in any way.

I sent by email a detailed letter, with copies of all correspondence and internal PHLPost Memos to the UPU over a month ago.  They have not even acknowledged receipt of the email.  I also asked the UPU on their Facebook page if they answer correspondence.  That question was not published on their Facebook page, and remains unanswered also.

How does one get the UPU to actually do their job, instead of lobbying for housing for immigrants and all of the other non-postal related activities they proudly display on their website and Facebook page?

Thanks in advance.
You better go send them an ACTUAL (physical) letter.
#3 rickrode [ 0 0 ] : 2025-11-03 07:44:08
The Universal Postal Union is a United Nations specialized agency that sets the rules for international mail exchange and promotes cooperation among national postal operators (like USPS, Royal Mail, or La Poste).
@ Ragdoll Hit
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#6 ChrisUresti [ 0 0 ] : 2025-11-19 05:34:07
Alright, buckle up, because this Philippine postal kerfuffle is a wild ride! The UPU ignoring blatant overcharging? Sounds about right in our disconnected world. This whole situation smells fishy and is exactly why international oversight needs oversight. I once ordered a cheap phone case from overseas and was slapped with surprise customs fees, totally negating the supposed deal. It felt like navigating a treacherous Slither io game, just trying to avoid getting eaten by hidden costs.
#7 juliatyoung [ 0 0 ] : 2025-12-05 10:31:28
Your persistence is genuinely admirable. Even when the process feels slow and unresponsive, much like waiting for the perfect shot to land in basketball legends, your determination shows real strength. Sometimes change happens gradually, and your efforts may still lead to a positive outcome. I hope the UPU eventually recognizes your concerns and offers the fair, transparent response you deserve.
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#13 lovemoney [ 0 0 ] : 2026-01-10 07:27:27
This is really frustrating! It's unfair that the Philippines Postal Corporation is charging extra fees for small packages. The Universal Postal Union should definitely take action to stop this. Thanks for bringing this issue to light!
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