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Please use ONLY this thread if you have any issues about any parcel/item.
Do no duplicate thread.
Do not post links to 3rd party services, only original postal systems.

Please add country of destination when asking about parcel, or carrier name if use any express carrier to get more accurate answer
#41 EBAY_SELLER_KZ [ 862 56 ] : 2016-02-22 21:13:54
#2617 YASSINE [ 3 0 ]
the destination is TUNISIA 
So what am i supposed to do ? just wait?
You know, these north African and Middle East countries are very unpredictable at some point, what I recommend you to do is to write a lost package inquiry at origin post office, that speeds up the process sometimes, HOWEVER I am 101% sure the package is NOT LOST, BUT JUST DELAYED A BIT (A BIT!!!). As I live in Kazakhstan, I wouldn't even call 1 month a delay, it's normal for CIS.
#42 YASSINE [ 3 0 ] : 2016-02-23 15:07:39
thank a lot for your quick answer
and now status change to :

Send item abroad (Export) ()CASABLANCA CCI23.02.2016 07:25

Any help?
#43 Hollie [ 3 0 ] : 2016-02-23 19:45:56
Hello,

I am expecting a package from Italy-- tracking ZW000257871IT -- Via Poste Italiane, it says the item was delivered and the location is in the United States.  However, it most definitely was not delivered to my house and the local post office says there is no record of it ever being scanned into the United States.  What does this mean/what should I do? Thanks
#44 EBAY_SELLER_KZ [ 862 56 ] : 2016-02-23 20:35:16
#2624 YASSINE [ 3 0 ]
thank a lot for your quick answer
and now status change to :

Send item abroad (Export) ()CASABLANCA CCI23.02.2016 07:25

Any help?
Your item left Casablanca, Morocco bound for other country, if it takes one more month for it to reach tunisia with no tracking I wont be surprised. Just wait for now, try to check the status next week, and in 2 weeks and so on
#45 EBAY_SELLER_KZ [ 862 56 ] : 2016-02-23 20:39:38
#2627 Hollie [ 3 0 ]
Hello,

I am expecting a package from Italy-- tracking ZW000257871IT -- Via Poste Italiane, it says the item was delivered and the location is in the United States.  However, it most definitely was not delivered to my house and the local post office says there is no record of it ever being scanned into the United States.  What does this mean/what should I do? Thanks
Poste Italiane has no way of knowing this package was delivered, cuz Z...AA are only EU tracking numbers, those are NOT tracked outside EU, only numbers tracked worldwide are A...AA R..AA V..AA C..AA E..AA, USPS doesnt track R..AA numbers either for some reason, they usually just put delivered status, to complete the order, as they will never know if it was delivered for sure, however I reccommend you to check your mailbox sometimes, cuz Z...AA numbers do not require signature, nor do they require destination postal service to track em, so they could be left in a mailbox. :)
#46 Hollie [ 3 0 ] : 2016-02-23 21:02:24
#2629 EBAY_SELLER_KZ [ 862 56 ]
Poste Italiane has no way of knowing this package was delivered, cuz Z...AA are only EU tracking numbers, those are NOT tracked outside EU, only numbers tracked worldwide are A...AA R..AA V..AA C..AA E..AA, USPS doesnt track R..AA numbers either for some reason, they usually just put delivered status, to complete the order, as they will never know if it was delivered for sure, however I reccommend you to check your mailbox sometimes, cuz Z...AA numbers do not require signature, nor do they require destination postal service to track em, so they could be left in a mailbox. :)
Thank you for responding! So my package is somewhere in the US, but I will have no way of knowing where it is or when it is coming.  Can anyone be held accountable if it never arrives and what determines whether a package is assigned a Z..AA etc...The sender said that they were sending it insured and it would require a signature upon delivery.
#47 EBAY_SELLER_KZ [ 862 56 ] : 2016-02-23 21:11:30
#2631 Hollie [ 3 0 ]
Thank you for responding! So my package is somewhere in the US, but I will have no way of knowing where it is or when it is coming.  Can anyone be held accountable if it never arrives and what determines whether a package is assigned a Z..AA etc...The sender said that they were sending it insured and it would require a signature upon delivery.
Exactly, but the problem is insured number vould've been VA123456789IT V-inusred (valable, french is official language of postal union) IT - from Italy. My guess is that they've assigned wrong number, cuz you may send whatever you want with Z numbers accross EU - it could be insured, signed or whatever, HOWEVER ALL THESE ADDITIONAL SERVICES WILL DISSAPEAR OUTSIDE EU with Z number, as I said worldwide numbers begin with A-Valuable (no insurance), V-insured (valable), R-registered (recommande), C-Parcel (Colis), E-EMS (Express), numbers begining with Z are only registered in EU, L numbers are mostly registered in US and partner countries, the rest of numbers would normally be tracked only in origin country. So, if they assigned wrong number, it is their fault and they will be responsible, IF SELLER USED ONLY EU INSURANCE AND TRACKING and package gets lost or damaged after leaving EU - nobody will accept responisbility, PI wont accept responsibility cuz that happened outside italy, USPS wont accept responsibility either cuz it is NOT REGISTERED ITEM as for USPS.
#48 Konstantin [ 1923 106 ] : 2016-02-23 21:13:21
#2631 Hollie [ 3 0 ]
Thank you for responding! So my package is somewhere in the US, but I will have no way of knowing where it is or when it is coming.  Can anyone be held accountable if it never arrives and what determines whether a package is assigned a Z..AA etc...The sender said that they were sending it insured and it would require a signature upon delivery.
Your item delivered by UPS on Friday,  02/19/2016 at 1:05 P.M.
DELRAY BEACH, FL,

If you did not received it, call UPS
#49 EBAY_SELLER_KZ [ 862 56 ] : 2016-02-23 21:17:44
#2631 Hollie [ 3 0 ]
Thank you for responding! So my package is somewhere in the US, but I will have no way of knowing where it is or when it is coming.  Can anyone be held accountable if it never arrives and what determines whether a package is assigned a Z..AA etc...The sender said that they were sending it insured and it would require a signature upon delivery.
I live in Kazakhstan and I'm eBay seller myself, all my numbers beginning with RR..KZ, VR...KZ, VV...KZ, EE...KZ, CC...KZ, CV...KZ always got tracked in destination countries, dislike cheap shipping options with KD...KZ or FR...KZ numbers which are only tracked along Kazakhstan. These are UPU - Universal Postal Union numbers structured:
AA - Two letters at the beginning - service indicator (V,R,C,E,A are used worldwide, others are country specific)
12345678 - 8 digits - unique item indentification number
9 - last digit - check digit
KZ - last two letters - country of origin indicator - US for US, KZ for Kazakhstan, KP for North Korea, KR for South Korea, CN for China, IT for Italy etc
#50 Hollie [ 3 0 ] : 2016-02-23 21:30:51
Thanks for all of your help! So the fact that it was delivered into the US on the 19th is a good sign right?  I should just keep lookout for it to make it to my house soon?
#51 Konstantin [ 1923 106 ] : 2016-02-23 21:48:09
#2635 Hollie [ 3 0 ]
Thanks for all of your help! So the fact that it was delivered into the US on the 19th is a good sign right?  I should just keep lookout for it to make it to my house soon?
Yes, just call UPS or findout somewhere near, maybe it was taken by housekeeper or neighbours.
#52 axnena [ 1 0 ] : 2016-02-24 15:26:12
How can I get a contact for my shipment locked to the wrong address ?
#53 Konstantin [ 1923 106 ] : 2016-02-24 15:27:11
#2658 axnena [ 1 0 ]
How can I get a contact for my shipment locked to the wrong address ?
call carriers hotline by phone.
#54 Sahn [ 3 0 ] : 2016-03-14 00:44:26
Hi
Excuse me I have many track order 
All is good and button green play
But one is in blue color pause
Why ? 
What that means the pause button blue ?

RI896924001CN china post for France
#55 Konstantin [ 1923 106 ] : 2016-03-14 00:49:26
#2955 Sahn [ 3 0 ]
Hi
Excuse me I have many track order 
All is good and button green play
But one is in blue color pause
Why ? 
What that means the pause button blue ?

RI896924001CN china post for France
This means that your item haven't new event for long time (10 days since last event) and it turns to slow mode tracking - once a day, until gets new event.
#56 Sahn [ 3 0 ] : 2016-03-14 01:24:13
ok I understand better . I thought the package was lost or stuck in customs .I'll wait for this week if I receivethanks again
#57 Konstantin [ 1923 106 ] : 2016-03-14 01:35:12
#2957 Sahn [ 3 0 ]
ok I understand better . I thought the package was lost or stuck in customs .I'll wait for this week if I receivethanks again
no, its just our internal signification, so you could see if there's some problems with items.
it could go red - stop button, and move to [Stopped] page, if there' will be no new evet in next 10 days.
#58 Sahn [ 3 0 ] : 2016-03-14 01:43:48
Thanks so much
Now I must wait many days if the order arrived yes or no
#59 ANAT [ 4 0 ] : 2016-04-09 12:40:17
HELLO

MY PARCEL RE838996817SE IS FOR A MONTH NOT UPDATING. MY LOCAL POST SAY IT IS NOT IN ISRAEL YET. IS IT POSSIBLE? CAN YOU CHECK IT FOR MY?
#60 Konstantin [ 1923 106 ] : 2016-04-09 12:51:34
#3516 ANAT [ 4 0 ]
HELLO

MY PARCEL RE838996817SE IS FOR A MONTH NOT UPDATING. MY LOCAL POST SAY IT IS NOT IN ISRAEL YET. IS IT POSSIBLE? CAN YOU CHECK IT FOR MY?
Yes it is possible. it firstly can go to Sweden and only then go to Israel.
however you can contact Direct link for detailed information about shipment.

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