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Please use ONLY this thread if you have any issues about any parcel/item.
Do no duplicate thread.
Do not post links to 3rd party services, only original postal systems.

Please add country of destination when asking about parcel, or carrier name if use any express carrier to get more accurate answer
#321 EBAY_SELLER_KZ [ 657 47 ] : 2017-01-27 19:51:03
#8448 TAYS [ 3 0 ]
hello,

I have developments about my cargo..   RF098309831ES 


Is there a problem? When will you come to me?

Thank you in advance for your answers..
It has arrived to Istanbul Basaksehir sorting facility yesterday. As I mentioned there is NOT any problem with it, it is just New Year Peak time, and during this time of the year such delays appear. It should be delivered within 3-5 days now, depends on where you live. If in Istanbul or Ankara then on Monday probably, if in other major cities - Tuesday-Wednesday, if in province - Thursday-Saturday.
#322 Napoleon [ 1 0 ] : 2017-01-28 01:47:38
Send a parcel from United Kingdom to Chile Santiago 
via international track+Signed on the 30.11.16 it's been almost two month and the buyer claiming money back saying he hasn't received it
i can't track it or how do I track?
RU779265774GB
So does this mean I lost money? As Royal Mail wont refund it without a receipt of purchase I don't have it
#323 EBAY_SELLER_KZ [ 657 47 ] : 2017-01-28 07:16:41
#8451 Napoleon [ 1 0 ]
Send a parcel from United Kingdom to Chile Santiago 
via international track+Signed on the 30.11.16 it's been almost two month and the buyer claiming money back saying he hasn't received it
i can't track it or how do I track?
RU779265774GB
So does this mean I lost money? As Royal Mail wont refund it without a receipt of purchase I don't have it
Didn't you take a receipt at your local PO or have you lost it? As far as I can see your item has NEVER been exported from U.K. It could have gone stuck at customs, or it could have been lost. But whatever has happened to it - that happened IN THE UK. You may contact Royal Mail call center about your issue.
#324 akatombo [ 1 0 ] : 2017-01-29 05:27:30
Hi all, I have two First Class Packages from the US to Ukraine, tracking No. LN810006305US, LN812798346US, sent to me 48 and 43 days ago respectively. I understand, they were shipped in the middle of high season and may take longer to arrive. But, anyways, should I be worried, especially regarding these are not traceable in Ukraine? I already contacted our service center and the response I was given - these are not traceable, next time ask your sender to choose different shipping class. The answer was quite swift, though, nice to see some positive progress :)

Read a lot of scary stories about L-packages never arrived, stolen, etc. :) Should I be waiting till it passes 60 days in transit or contact my sender? Any idea how long L-packages usually take to arrive in Ukraine? I googled the terms between 15 and 40, and, at times, 60 days.
#325 EBAY_SELLER_KZ [ 657 47 ] : 2017-01-29 06:50:09
#8459 akatombo [ 1 0 ]
Hi all, I have two First Class Packages from the US to Ukraine, tracking No. LN810006305US, LN812798346US, sent to me 48 and 43 days ago respectively. I understand, they were shipped in the middle of high season and may take longer to arrive. But, anyways, should I be worried, especially regarding these are not traceable in Ukraine? I already contacted our service center and the response I was given - these are not traceable, next time ask your sender to choose different shipping class. The answer was quite swift, though, nice to see some positive progress :)

Read a lot of scary stories about L-packages never arrived, stolen, etc. :) Should I be waiting till it passes 60 days in transit or contact my sender? Any idea how long L-packages usually take to arrive in Ukraine? I googled the terms between 15 and 40, and, at times, 60 days.
Yeap, you better wait some more 15-20 days. L-packages are traced SOMETIMES, I would say mostly traced, however some postal employees aren't informed of that for some reason. Still, you better ask your post office sometimes for an event of a untracked package arrival for you.
#326 TAYS [ 3 0 ] : 2017-01-31 17:30:24
#8450 EBAY_SELLER_KZ [ 657 47 ]
It has arrived to Istanbul Basaksehir sorting facility yesterday. As I mentioned there is NOT any problem with it, it is just New Year Peak time, and during this time of the year such delays appear. It should be delivered within 3-5 days now, depends on where you live. If in Istanbul or Ankara then on Monday probably, if in other major cities - Tuesday-Wednesday, if in province - Thursday-Saturday.
 
hello,


Where is the cargom now?

Into customs Turkey (TR3401)   what is this?   is there a problem?

    thank you in advance..
#327 EBAY_SELLER_KZ [ 657 47 ] : 2017-01-31 19:39:38
#8498 TAYS [ 3 0 ]
 
hello,


Where is the cargom now?

Into customs Turkey (TR3401)   what is this?   is there a problem?

    thank you in advance..
Look, any new status does not necessarily mean a problem about a particular item. This seems to be just an ordinary processing delay. The item, as mentioned previously should reach the addressee later this week. This status means the item is being processed throughout Turkish customs, but is not in anyway a reason to panic. If the item was held by customs - the latest status would've stated that in a direct form.
#328 TAYS [ 3 0 ] : 2017-01-31 19:48:34
#8501 EBAY_SELLER_KZ [ 657 47 ]
Look, any new status does not necessarily mean a problem about a particular item. This seems to be just an ordinary processing delay. The item, as mentioned previously should reach the addressee later this week. This status means the item is being processed throughout Turkish customs, but is not in anyway a reason to panic. If the item was held by customs - the latest status would've stated that in a direct form.

thank you so much
#329 Lucy [ 2 0 ] : 2017-02-01 08:58:31
Hello! The package RR769130698IL was sent from Israel to Turkmenistan 4/01/2017. Where is it now?
Thank you.
#330 Lost package [ 1 0 ] : 2017-02-01 09:37:32
Hey everybody,
please i have a problem with my package coming from Istanbul to Paris. My friend send it to me on January 13th and I still did't get it. What is the problem? 
Package N CP040790925TR 
it is shipped by PTT Kargo of Turkey.

thank you.
#331 6121993 [ 1 0 ] : 2017-02-01 13:05:05
Hello! I have been waiting for a parcel since 17/1/2-17. It is sent from Vienna(Austria) and the destination country is Greece (Thessaloniki). The tracking number is : LO434313335AT. From the Elta post, they told me that this number is not international, so it can't be detected outside of Austria. I'm afraid that it has been lost....I would appreciate it if you could inform me if there is any problem.
Thank you in advance,
Maria
#332 hamza [ 0 0 ] : 2017-02-01 13:57:25
#8448 TAYS [ 3 0 ]
hello,

I have developments about my cargo..   RF098309831ES 


Is there a problem? When will you come to me?

Thank you in advance for your answers..
Hello everyone, please I have parcel sent from Uruguay since 5th January and it hasn't gotten to its destination which is Pakistan.  Please what is wrong.  This is the tracking number RR420889799UY. thanks for your anticipated reply 
#333 EBAY_SELLER_KZ [ 657 47 ] : 2017-02-02 12:37:43
#8505 Lost package [ 1 0 ]
Hey everybody,
please i have a problem with my package coming from Istanbul to Paris. My friend send it to me on January 13th and I still did't get it. What is the problem? 
Package N CP040790925TR 
it is shipped by PTT Kargo of Turkey.

thank you.
Its only the 2nd now, 20 days passed since shipment. International parcels Fromm TR take up to 7 weeks to reach the addressee. It is not yet time to panic, at least until February 28th.
#334 EBAY_SELLER_KZ [ 657 47 ] : 2017-02-02 12:41:26
#8504 Lucy [ 2 0 ]
Hello! The package RR769130698IL was sent from Israel to Turkmenistan 4/01/2017. Where is it now?
Thank you.
Hi! Registered mail item (R) are not traceable throughout Turkmenistan. Your item could have been delivered already, or it could be in transit yet. If the addressee has not received it yet - there is no reason to panic yet. Items take up to 2 month to proceed to Turkmenistan because Turkmen customs authorities check every package and letter separately for restricted objects. If this is a letter - customs officers will read it first themselves before letting it into the country. That's why it takes so long.
#335 EBAY_SELLER_KZ [ 657 47 ] : 2017-02-02 12:44:31
#8507 6121993 [ 1 0 ]
Hello! I have been waiting for a parcel since 17/1/2-17. It is sent from Vienna(Austria) and the destination country is Greece (Thessaloniki). The tracking number is : LO434313335AT. From the Elta post, they told me that this number is not international, so it can't be detected outside of Austria. I'm afraid that it has been lost....I would appreciate it if you could inform me if there is any problem.
Thank you in advance,
Maria
Hi! These kind of items are traced SOMETIMES, and sometimes are not. But it's not the time to worry yet anyway. International packages within Europe may take up to a month to reach their addressee, so you should anyway wait before February 17th at least.
#336 EBAY_SELLER_KZ [ 657 47 ] : 2017-02-02 12:46:49
#8508 hamza [ 0 0 ]
Hello everyone, please I have parcel sent from Uruguay since 5th January and it hasn't gotten to its destination which is Pakistan.  Please what is wrong.  This is the tracking number RR420889799UY. thanks for your anticipated reply 
Hey only 20 days have passed since export yet. You should wait until at least March the 10th, and then only if the package does not show up - you should worry. International items from South America to Asia may stay up to 2 month in the middle of nowhere (with no updates) until they show up in the destination country.
#337 Konstantin [ 1637 76 ] : 2017-02-02 12:47:02
#8507 6121993 [ 1 0 ]
Hello! I have been waiting for a parcel since 17/1/2-17. It is sent from Vienna(Austria) and the destination country is Greece (Thessaloniki). The tracking number is : LO434313335AT. From the Elta post, they told me that this number is not international, so it can't be detected outside of Austria. I'm afraid that it has been lost....I would appreciate it if you could inform me if there is any problem.
Thank you in advance,
Maria
Elta post do not trace 1st class mail or customs label  (L.....XX), so it is not possible to confirm delivery.
these items trackable only in number of countries.
#338 Lucy [ 2 0 ] : 2017-02-02 12:57:58
Thank you!
#339 Raphael [ 2 0 ] : 2017-02-03 12:24:26
Hi there, 

My Parcel RR039592905PL has been sent on 14th January, from Poland. It is a priority large letter and it was supposed to be in UK the following week. I'm afraid that the parcel has been lost and the contains of the parcel are very valuable. Does anyone know how long normally does it take for the parcels to go through customs etc in UK? Also, the parcel contains beauty products, including acids and collagen, not sure if that makes any difference to the time it takes to go though the customs? 

Many thanks,
#340 Stan Marsh [ 34 1 ] : 2017-02-03 21:28:40
#8553 Raphael [ 2 0 ]
Hi there, 

My Parcel RR039592905PL has been sent on 14th January, from Poland. It is a priority large letter and it was supposed to be in UK the following week. I'm afraid that the parcel has been lost and the contains of the parcel are very valuable. Does anyone know how long normally does it take for the parcels to go through customs etc in UK? Also, the parcel contains beauty products, including acids and collagen, not sure if that makes any difference to the time it takes to go though the customs? 

Many thanks,
Your parcel has been (supposedly) exported from Poland to GB on Jan. 17th. Please note however that:

  1. There are no customs between EU states, so this can't be a reason of the delay;
  2. It is widely known fact that Royal Mail has twisted understanding of how scanning of registered mail is done. Some (well, *most*) of the incoming registered mail is scanned scarcely at best, if at all. No import scan does not necessarily mean that parcel has not reached destination.
  3. Please consult with Polish Post about the nature of the contents. I am somewhat sure that such things are simply prohibited to be sent in the mail.

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